Privacy Policy
Hyperbaric House – Privacy Policy
Effective Date: 19 November 2025
Contact: [email protected]
At Hyperbaric House, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or receive our services.
1. Information We Collect
We may collect the following personal information:
Contact Information: Name, email address, phone number, postal address.
Health Information: Details from health questionnaires, medical history, and any information relevant to your safe participation in our therapies.
Booking Information: Session dates, payment details, and booking preferences.
Website Usage Data: Cookies, IP addresses, browser type, and pages visited for analytics purposes.
2. How We Use Your Information
Your information is used for:
Providing Services: To safely deliver Hyperbaric Oxygen Therapy and Red Light Therapy sessions.
Booking and Payments: To manage appointments, billing, and receipts.
Communication: To send appointment reminders, service updates, or promotional offers (you may opt-out at any time).
Compliance and Safety: To ensure safe use of our facilities and comply with legal or medical requirements.
Website Improvement: To improve our website and user experience.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
Consent: You provide consent by booking a session or submitting your information.
Contractual Necessity: To fulfill our contract to provide therapy services.
Legal Obligations: To comply with healthcare and safety regulations.
Legitimate Interests: To improve our services, maintain security, and manage our business operations.
4. How We Store and Protect Your Information
Your information is stored securely in electronic and/or paper records.
We implement appropriate technical and organisational measures to protect against unauthorised access, loss, or disclosure.
Only authorised staff have access to your personal information.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Healthcare Professionals: Where necessary for safety and treatment purposes.
Payment Providers: To process payments securely.
Legal Authorities: If required by law or for compliance purposes.
6. Cookies
Our website may use cookies to improve user experience and track website usage. You can manage or disable cookies via your browser settings.
7. Affiliate Links
Some links on our blog and throughout the website may be affiliate links. This means that if you click on a link and make a purchase, Hyperbaric House may receive a small commission at no extra cost to you. These links help support the website but do not influence our content or recommendations.
8. Your Rights
You have the following rights under GDPR:
Access: Request a copy of your personal information.
Correction: Request corrections to any inaccurate information.
Erasure: Request deletion of your personal data where legally permissible.
Restriction: Request restriction of the processing of your data.
Objection: Object to processing based on legitimate interests.
Data Portability: Request your data in a machine-readable format.
To exercise these rights, please contact us at [email protected].
9. Retention of Data
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Health records may be retained according to statutory requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated policies will be posted on our website with the latest effective date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, affiliate links, or how your data is handled, please email: [email protected]